Dear MLS Manners,
Recently, I signed a great listing agreement. I was so excited that I rushed back to my office to enter the listing into the system. In my excitement I skipped past a few of the required fields. A few days later I received a Compliance Courtesy Notice and wasn’t sure what it meant. I assumed because the system accepted my entry everything was fine. Then, about a week after the courtesy notice, which I previously disregarded, I received a Fine Notice.
I want to make sure that this never happens to me again. Why was I fined and how does the process work?
Dear Mr. Phyned,
It is vital that the listing data, provided by you and maintained by RMLS is accurate, from both a legal and reliability prospective. Without accurate data, subscribers cannot effectively search for listings. Furthermore, accuracy improves the odds of another subscriber finding and selling your listing.
Listing errors are found three ways: They are reported by RMLS staff, anonymously by other subscribers, and with the MLS Data Checker, an automated program that finds obvious errors such as missing pictures.
The reported errors are individually and thoroughly reviewed by RMLS personnel. If the error is found to be a violation of the RMLS Rules and Regulations, a notice is emailed to the listing agent and copied to the office’s broker and any registered administrators. The notice details why there is a violation (See Sample Notice Below) and provides a grace period ending date by which the correction must be made. The correction must be made BEFORE the grace period ending date.
It is the sole responsibility of those notified to correct the listing within the grace period. If you don’t understand the violation, reply to the warning by asking for guidance or call the RMLS Help Desk. Once understood, correct the issue. There is NO NEED to reply to the notice stating that you have made the necessary corrections. The system automatically picks up the correction.
If the listing violation is not corrected within the grace period, the appropriate fine will be charged to the listing Broker’s account. Fine notices will continue to be e-mailed to you and copied to your broker and any office administrators as long as the listing remains out of compliance. The amount of the fine compounds for each notice that is sent. Fines are due upon receipt.
The Compliance Guidelines located under the compliance link on the RMLS website, www.rmlsfl.com, outlines most violations, the amount of the fine and the petition process.
Mr. MLS Manner
To Report MLS Listing Violations:
While in the details screen in MLXChange, click on report data error on the left side. It will automatically insert the Compliance email address and the listing information; just type in your comments regarding the violation. For questions regarding listing compliance, please email email@example.com.